Then, I replied to that email saying that I wanted a real person to help and I got no answer. Then I used the contact form and I got an "auto-reply" stating that I could find all the answers I needed by going online. I got a generic message asking me to go online. I first called the number on the credit card charge on Saturday. I don't have an accoun.įirst, I want to know how Spotify obtained my CC information and charged me for a premium subscription, and second, I want to know who they gave the subscription to, because it's certainly not linked to my account! The same thing happened to me as Mdannenbring.
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